Helping you secure your life.

Welcome to YDF Customer Support

How can we help you today?

Contact Customer Support

We're here to help you whenever you need us.

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We will never ask you for your password or security key. Please do not include these in your message:

Our Customer Service team operates 24 hours a day 7 days a week however please allow up to 48 hours for a reply. Business users can also contact their Account Manager directly.  For security reasons we may need to conduct further checks to verify your identity before discussing your account or providing you with support - we are a cybersecurity company after all!

 

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Have you searched for your question in our Knowledge Base? It is usually the quickest and easiest way to find the answer you are looking for. If you have already searched our Knowledge Base but haven't found the answer you are looking for, please feel free to contact us using the form below and we'll get back to you within 48 hours.

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If this isn't quite what you are looking for, you can try searching again. If you still can't find what you need  our support team can help.

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Getting Started Videos

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Find the answers you need quickly and easily with our knowledge base. Simply type your question above to get started.

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Our short training videos from YDF Go! offer the best insight into getting started and making the most out of all the features of YDF.

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Service updates

Find out about future planned maintenance and updates.

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